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ISO/IEC 20000: ITSM (Information Technology Service Management)

ISO/IEC 20000 : ITSM (Information Technology Service Management)บริการที่ปรึกษาพัฒนาและปรับปรุงระบบบริหารจัดการการให้บริการด้านเทคโนโลยีสารสนเทศมาตรฐาน ISO/IEC 20000


We offer consulting services for the development and improvement of information technology service management systems (ITSM) in compliance with ISO/IEC 20000 standards.

ISO/IEC 20000 is an international standard focused on IT service management, providing a framework of best practices to ensure consistent, reliable, and systematic IT service delivery. This standard fosters a structured workflow that supports the organization’s operations and goals.


How can we help?
 With extensive experience in consulting for ISO/IEC 20000 across public and private sectors, we enhance organizational capabilities by developing efficient IT service management systems. Our approach integrates people, processes, and technology to support the achievement of organizational objectives.


Service Details:

  • Consulting services for developing and improving IT service management systems to comply with ISO/IEC 20000 standards.
  • Adapting ISO/IEC 20000 control measures to align with the organization’s context.
  • ISO/IEC 20000 training for personnel to enhance knowledge and understanding of the standard.


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